Shipping Policy

Every Raazél shipment is insured and trackable end-to-end, with the original IGI certificate enclosed.

Coverage

• Pan-India delivery to all serviceable PIN codes
• Full transit insurance up to the declared value of the consignment
• Signature-on-delivery for orders above ₹50,000

Timelines

• Metros (Delhi, Mumbai, Bengaluru, Kolkata, Chennai, Hyderabad, Pune, Ahmedabad): 2–4 business days
• Other cities: 4–7 business days
• Remote PIN codes: 5–10 business days

Tracking

You’ll receive a tracking link on WhatsApp the moment your consignment is dispatched.

For any shipping question, message us on WhatsApp — we’ll respond within two business hours.